​Terms & Conditions

Definitions

• "We," "us," or "our" refers to My Stay Cambridge.

• "You" or "your" refers to users of our website or services.

• "Property owners" refers to individuals or entities listing their properties through My Stay Cambridge.

• "Guests" refers to individuals booking properties through our platform.

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Services

• My Stay Cambridge manages short-stay bookings and advertises properties on behalf of property owners.

• Property details, pricing, and availability are provided by property owners. While we strive to ensure accurate information, we are not liable for any inaccuracies or discrepancies.

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Booking Terms

• All bookings are subject to availability and confirmation by the property owner.

• Guests must provide accurate information during the booking process.

• Payment terms and cancellation policies are outlined for each property at the time of booking and must be adhered to.

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Responsibilities of Guests

• Guests are responsible for treating the property with care and respect during their stay.

• Any damages caused during the stay must be reported immediately and may result in additional charges.

• Guests must adhere to the property-specific rules provided at the time of booking.

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Responsibilities of Property Owners

• Property owners are responsible for ensuring the accuracy of the information provided about their property.

• Owners must maintain their properties to a high standard and comply with all applicable laws and regulations.

• Property owners are solely responsible for addressing complaints or issues related to their property

 

Contact Us

If you have any questions or concerns regarding these terms, please contact us at:

• Phone: +44 77770 035232

• Email: mystaycambridge@hotmail.com

• Address: 12 The Broadway, St. Ives, Cambridgeshire, England, PE27 5BN

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Thank you for choosing My Stay Cambridge. We look forward to making your experience seamless and enjoyable.

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